Account and Security
18 articles
- Sign in to OnRent Events using Google or Microsoft (SSO)For convenience and additional security, use Single Sign On (SSO) to sign in to your system using your Google or Microsoft accounts.
- Setting Up Two-Factor Authentication (2FA)This is a guide about setting up Two-Factor Authentication (2FA)
- Understanding How OnRent Events Is Hosted and SecuredInformation on how we host and manage your system to ensure a continuous uptime.
- Manage Your Subscription and Billing DetailsAdd or update your card, switch plan, and get copies of previous invoices from Billing Information
- Cleanse your dataCleanse your data regularly to make sure that you get the most out of your data.
- Erase some or all of your dataWant a fresh start? Use Erase Data in System Setup to delete some or all of the records in your system.
- Deactivate or Delete a User AccountIf you no longer need a user account, deactivate or delete it to stop people logging in with it and reduce your plan cost.
- Reset your PasswordHow to reset your password to get back into OnRent Events
- Recovery EmailsRecovering your account quickly if you lose access
- Important Notice - Mandatory Two-factor Authentication
- Troubleshooting 2FACommon errors with 2FA and how to fix them
- Resetting the Two-Factor Authentication (2FA)This is a guide about generating a new QR code to relink your 2FA if you ever need to.
- How can I reactivate my account and retrieve my data?
- The Platform is unavailable in these countriesThis article provides a list of all countries where the system is currently inaccessible.
- Add or Update Your Payment MethodYou can add, update, or remove the card used to pay for your OnRent Events subscription at any time.
- Switch Your Subscription PlanOnRent Events offers both monthly and annual subscription plans. You can switch plans at any time.
- View and Download Your InvoicesYou can download copies of your subscription invoices directly from your system.
- Close Your OnRent Events SystemIf you no longer need your OnRent Events system, you can close it from System Setup.