Account and Security
14 articles
Sign in to OnRent Events using Google or Microsoft (SSO)For convenience and additional security, use Single Sign On (SSO) to sign in to your system using your Google or Microsoft accounts.
Setting Up Two-Factor Authentication (2FA)This is a guide about setting up Two-Factor Authentication (2FA)
Can I use it outside the office?This can be used on any device with a compatible browser and internet connection.
Change your billing detailsAdd or update your card, switch plan, and get copies of previous invoices from Billing Information
Cleanse your dataCleanse your data regularly to make sure that you get the most out of your data.
Erase some or all of your dataWant a fresh start? Use Erase Data in System Setup to delete some or all of the records in your system.
Deactivate or delete a user accountIf you no longer need a user account, deactivate or delete it to stop people logging in with it and reduce your plan cost.
Reset your PasswordHow to reset your password to get back into OnRent Events
Recovery EmailsRecovering your account quickly if you lose access
Important Notice -
Mandatory Two-factor Authentication
Troubleshooting 2FACommon errors with 2FA and how to fix them
Resetting the Two-Factor Authentication (2FA)This is a guide about generating a new QR code to relink your 2FA if you ever need to.
How can I reactivate my account and retrieve my data?
The Platform is unavailable in these countriesThis article provides a list of all countries where the system is currently inaccessible.