If you're signing into Current RMS with your email and password, but what happens if for whatever reason you lose access to your primary email account? Recovery emails save the day!
Why Do I Need a Recovery Email?
A Recovery Email acts as a backup method to regain access to your Current RMS account if you're locked out of your primary email. It can be useful form of backup if:
Your email account is compromised or hacked
You need a secure way to gain access to recover your account
If you're an Admin User, you can also set up a system-wide recovery email for your entire Current RMS account!
How to Set Up a Recovery Email
The recovery email setting can be turned on Individually or Account wide:
Option 1: Account-wide Recovery Email
This is ideal for Administrators who want to enforce recovery emails account-wide for every user. Once this is set-up this email applies to all users who have an account on your Current RMS. To set this up:
Go to System Preferences > Authentication Settings.
Add a system-wide recovery email.
Option 2: Individual User Recovery Email
If you prefer to set a personal Recovery Email to allow users to pick and choose, please follow these steps:
Go to your User Account in Current RMS.
Click Edit.
Enter your chosen Recovery Email and save your changes.
Note: If both a System-wide Recovery Email and an Individual Recovery Email are set, the Individual Recovery Email takes priority.
How to Use Your Recovery Email
If you can't access Current RMS, your Recovery Email helps you get back in. Follow these steps:
On the Current RMS login page, click Recover My Account.
Enter your login email address and submit.
Check your Recovery Email, you’ll receive an email with a reset link.
Click the link and follow the steps to set up a new login email.
After logging in, a banner will appear at the top of your Current RMS account, reminding you to update your Recovery Email (so it's different from your new login email).
Once you set a new Recovery Email, the banner will disappear, and you're all set!