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Important Notice - Mandatory Two-factor Authentication

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Written by Emily Karran
Updated over 2 weeks ago

Important Notice - Two-factor authentication now enabled

As of today, Monday 31st March 2025, Two-factor authentication (2FA) is now mandatory for all Current RMS accounts.

Two-Factor Authentication (2FA) is an additional layer of security designed to protect your account from unauthorised access. It requires two forms of identification to verify your identity when you log in.

When you log in, you’ll be prompted to set up 2FA if you haven’t already. This extra layer of security helps protect your account and data.

2FA enhances your account's security by making it significantly harder for unauthorised individuals to access it, even if your password has been compromised.

To log in, you first enter your email address and password as usual. Then, you input a code generated by an authentication app on your smartphone, which ensures only authorised users can access the system.

Benefits of enabling 2FA include enhanced security that protects against unauthorized access, peace of mind from reduced risk of compromised passwords, and proactive protection against phishing attacks.

Need help?

Our support team is available – simply click the Intercom bubble in your Current RMS account to start a conversation.

To set up 2FA, ensure you have a trusted authentication app like Google Authenticator or Authy. Follow the setup prompts, scan the provided QR code, and verify by entering the code generated by the app.

Already using Single Sign-On (SSO)?

No action is needed – this change won’t affect you.

For further assistance, refer to related topics such as recovering from 2FA issues or retrieving QR codes for 2FA setup. Contact support for any additional help.

Thank you for your cooperation in keeping your account secure.

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