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Setting Up Two-Factor Authentication (2FA)

This is a guide about setting up Two-Factor Authentication (2FA)

Matthew James Finkel avatar
Written by Matthew James Finkel
Updated today

You’re probably familiar with two factor authentication if you use services like Google Suite, Apple iCloud, or Xero. It’s sometimes called Two-Factor Authentication/Verification or 2FA for short.

An OTP (One-Time Password) is a six-digit code generated through the authenticator app used during the 2FA setup process. It serves as an additional layer of security by being unique and time-sensitive, often valid for only 30 seconds.

With 2FA enabled, in addition to supplying your email address and password when logging in, you’ll also need to enter a unique code. This code is generated by an app on your smartphone, proving that it’s really you. You’ll need an authentication key each time you login.

The OTP screen appears during the login process to request a code as part of 2FA, even in cases where a password has recently been reset, ensuring enhanced security for your account.

Why use Two-Factor Authentication (2FA)?

Two factor authentication adds an additional layer of security to your account. Even if your password falls into the wrong hands, a malicious individual will still require the unique code generated by your device to log in.

How to Set Up Two-Factor Authentication (2FA):

  1. Install an Authenticator App: Download Google Authenticator or Microsoft Authenticator to your phone or device. Ensure the app is installed before proceeding to the setup process.

  2. Log into Current RMS: Access the login page and proceed to the set-up verification page.

  3. Scan the QR Code:

    • Open your authenticator app and choose to add a new account.

    • Use the app’s built-in QR code scanner to scan the code displayed on the set-up page.

  4. Verify the OTP:

    • Your RMS account will appear in the app.

    • Generate a six-digit OTP code within the authenticator app and enter it in the ‘Two-Factor Code’ field on the RMS page.

    • Click ‘Verify Code’ to complete the setup. After completing these steps, 2FA will be enabled for your account. Use the generated OTPs for future logins.

Authentication codes expire every 30 seconds, so if the timer is close to running out, wait for a new code before entering it.

⚠️Each Account can only be connected to one Authenticator. If you have multiple users using one account, they will need a code from the same Authentication app.

Remember me

When logging in with 2FA, you can set it to 'remember' your log in. When inputting your Email and Password, select the Remember me tickbox.

This will remember your account to up to 30 days. After 30 days have expired, you'll be prompted to enter in a code again to re-authenticate your account.

⚠️ If someone logs into an account and selects Remember me on the computer, then goes to another computer and logs into that device with the same account. This increases the risk of a malicious and social engineered attack.

Setting Up, Managing, and Troubleshooting Two-Factor Authentication (2FA) in Current RMS

Two-factor authentication (2FA) is a critical security feature that protects your Current RMS account by requiring an additional verification step during login. Follow the steps below for setting up 2FA, managing common issues, and exploring additional security features like Single Sign-On (SSO).

Make sure to enter the six-digit authentication code promptly, as these codes expire every 30 seconds. Wait for the app to generate a new code if the timer is near expiration.

Enhancing Security with Single Sign-On (SSO)

Single Sign-On (SSO) is an alternative authentication method available in Current RMS. If you already use Google or Microsoft SSO, you are not required to set up 2FA. Use these steps to enable SSO:

SSO ensures secure access without needing manual two-factor authentication codes.

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