The system allows you to control how your weight should be calculated on your Opportunities. It will factor in which items weight should be used when calculating the weight of an Opportunity.
When to use this
You need to plan transport or logistics for an opportunity
You want to understand the total weight of grouped items
You’re working with containers and need control over how their weight is calculated
Set how container weight is calculated
Go to System Preferences > Opportunities > Weight Calculation
Choose one of the following options:
Use container weight only (treat as a single item)
Use weight of individual items within container (sum of contents)
Save your changes.
Tips
Group weights update dynamically as you edit items or quantities
Use container-only weight when containers are pre-packed and handled as single units
Use item-level weight when you need a more detailed breakdown of contents
Keep item weight data accurate to ensure reliable totals
Additional Information
Hover over the group weight to see a breakdown, including:
Number of items
Container handling method
Any items missing weight data
Common issues / troubleshooting
If your group weight appears incorrect check your container weight calculation preference and confirm whether container or item weights are being used.
Items without weight data are excluded. Add weight information to ensure they are counted and included in the calculation.
If you make any changes to the weights remember you will need to Recalculate the Opportunity is order to see those updates take effect.