Our Pay-By-Link functionality is designed to be secure, expected, and easy to verify. It follows modern payment security best practices and is fundamentally different from random or unsolicited links often used in phishing attempts.
Card payment security with Adyen
All Pay-By-Link card payments are processed securely by Adyen, a global payment processing provider trusted by businesses worldwide.
Adyen is fully PCI DSS compliant (Level 1), which is the highest level of security certification required for organisations that process card payments. This means card data is handled in line with strict industry standards designed to protect payment information at every stage of the transaction.
Card details entered on the payment page are encrypted and processed directly by Adyen. At no point are full card details stored on our systems or shared with the supplier, reducing exposure and risk.
More information about Adyen’s PCI DSS compliance can be found here:
https://docs.adyen.com/online-payments/pci-dss-compliance/
How Pay by Link works safely
Sent by a trusted supplier
Pay-By-Link requests are generated securely through our platform and sent by your supplier, typically after a payment has been agreed or an invoice has been issued. Links are not sent by unknown third parties.
Expected payment requests
The amount and reason for payment are usually communicated in advance — for example during a phone call, via an invoice, or through prior correspondence — so the Pay-By-Link payment request should not be unexpected for your customers.
Clear identification and branding
The payment page clearly displays the supplier’s business name and uses trusted, identifiable domains, making it easy to verify the source of the payment request.
Customer branding options will be available soon to further increase trust and recognition.
Secure payment page
All Pay-by-Link payments open on a protected HTTPS page. This ensures that any information sent over the internet is encrypted and secure. Customers are never asked to share passwords or sensitive personal information outside of the secure payment process.
Card details are never shared
Payment details are entered directly by the payer into the secure payment page. This avoids sharing card information over email or phone and significantly reduces the risk of fraud.
If anything doesn’t look right, there’s no obligation to proceed with payment and they can reach out to you.