Integrating Current RMS with Arrivy enhances your operational efficiency by connecting your office staff, delivery personnel, and customers through real-time communication and tracking.
The team at Arrivy developed this integration using our open API. This means it wasn’t developed or maintained by Current RMS, so we can’t vouch for it or provide support for it. Here's a step-by-step guide to setting up this integration and the benefits it offers:
What is Arrivy?
Arrivy helps you provide a great delivery or pickup experience by connecting your office staff, delivery staff, and customers.
Keep your customers up-to-date on their delivery or pickup with automated SMS and emails, live maps, and real-time chat with drivers.
Get real-time location and status information of your staff and jobs on the dashboard.
Track your team performance and customer engagement with comprehensive reporting tools.
Generate a Current RMS API Key
Log in to your Current RMS account.
Navigate to System Setup > API.
Generate a new API key and store it securely.
Set Up the Integration in Arrivy
Log in to your Arrivy account.
Go to the Integrations section.
Select Current RMS from the list.
Enter your Current RMS subdomain and API key.
Configure synchronization settings based on your needs.
Step 5: Utilize Integrated Features
Automated Task Creation: Opportunities in Current RMS automatically become tasks in Arrivy.
Real-Time Customer Notifications: Automated SMS and email updates inform customers.
Live Tracking: Customers can view the driver's location and chat in real-time.
Flexible Scheduling: Make last-minute changes or reassign tasks with real-time updates.