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How does Arrivy’s integration work?

Connect your office staff, delivery staff, and customers using Arrivy’s real-time communication and tracking platform.

Updated this week

Use Arrivy’s integration to provide your customers with real-time SMS and email updates about opportunity deliveries and pickups.

Arrivy is a third-party integration

The team at Arrivy developed this integration using our open API. This means it wasn’t developed or maintained by us, so we can’t vouch for it or provide support for it

What is Arrivy?

Arrivy helps you provide a great delivery or pickup experience by connecting your office staff, delivery staff, and customers.

  • Keep your customers up-to-date on their delivery or pickup with automated SMS and emails, live maps, and real-time chat with drivers.

  • Get real-time location and status information of your staff and jobs on the dashboard.

  • Track your team performance and customer engagement with comprehensive reporting tools.

How does the integration work?

Once you’ve set up the integration in Arrivy, it automatically pulls in information at a schedule you choose or on demand.

  • Arrivy synchronises with the system and automatically creates tasks in Arrivy for dates against the opportunity scheduler, such as delivery and pickup.

  • Set up automated workflows as soon as a task is synchronised, like sending emails or creating reminders.

  • Assign team members to tasks or send requests to your trusted staff members to fill gaps in your schedule.

  • Send your customers SMS and email updates about the status of their delivery or pickup, letting them view the driver’s location on a map or chat to them.

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