# OnRent Events Help Center

> Help center for OnRent Events

## Getting Started

- [Summary bar](http://help.current-rms.com/en/articles/1035992-summary-bar.md): A quick overview of key sections on a page.
- [🎞️ Custom views](http://help.current-rms.com/en/articles/1048707-custom-views.md): See and sort the data in your Current RMS system by using custom views.
- [Participants](http://help.current-rms.com/en/articles/1035993-participants.md): Add participants to a variety of screens to specify who’s involved or associated with something.
- [Limitations on Trial Accounts](http://help.current-rms.com/en/articles/11650938-limitations-on-trial-accounts.md): This article lists all features and functionalities that cannot be used with a trial account.
- [Sign in to OnRent Events using Google or Microsoft \(SSO\)](http://help.current-rms.com/en/articles/1385531-sign-in-to-onrent-events-using-google-or-microsoft-sso.md): For convenience and additional security, use Single Sign On \(SSO\) to sign in to your system using your Google or Microsoft accounts.
- [Setting Up Two-Factor Authentication \(2FA\)](http://help.current-rms.com/en/articles/1767596-setting-up-two-factor-authentication-2fa.md): This is a guide about setting up Two-Factor Authentication \(2FA\)
- [Understanding How OnRent Events Is Hosted and Secured](http://help.current-rms.com/en/articles/1143534-understanding-how-onrent-events-is-hosted-and-secured.md): Information on how we host and manage your system to ensure a continuous uptime.
- [Manage Your Subscription and Billing Details](http://help.current-rms.com/en/articles/660464-manage-your-subscription-and-billing-details.md): Add or update your card, switch plan, and get copies of previous invoices from Billing Information
- [Cleanse your data](http://help.current-rms.com/en/articles/3167582-cleanse-your-data.md): Cleanse your data regularly to make sure that you get the most out of your data.
- [Erase some or all of your data](http://help.current-rms.com/en/articles/660481-erase-some-or-all-of-your-data.md): Want a fresh start? Use Erase Data in System Setup to delete some or all of the records in your system.
- [Deactivate or Delete a User Account](http://help.current-rms.com/en/articles/3798240-deactivate-or-delete-a-user-account.md): If you no longer need a user account, deactivate or delete it to stop people logging in with it and reduce your plan cost.
- [Reset your Password](http://help.current-rms.com/en/articles/10522259-reset-your-password.md): How to reset your password to get back into OnRent Events
- [Recovery Emails](http://help.current-rms.com/en/articles/10522563-recovery-emails.md): Recovering your account quickly if you lose access
- [Important Notice - Mandatory Two-factor Authentication](http://help.current-rms.com/en/articles/10552594-important-notice-mandatory-two-factor-authentication.md)
- [Troubleshooting 2FA](http://help.current-rms.com/en/articles/10807761-troubleshooting-2fa.md): Common errors with 2FA and how to fix them
- [Resetting the Two-Factor Authentication \(2FA\)](http://help.current-rms.com/en/articles/11131820-resetting-the-two-factor-authentication-2fa.md): This is a guide about generating a new QR code to relink your 2FA if you ever need to.
- [How can I reactivate my account and retrieve my data?](http://help.current-rms.com/en/articles/11736554-how-can-i-reactivate-my-account-and-retrieve-my-data.md)
- [The Platform is unavailable in these countries](http://help.current-rms.com/en/articles/11501638-the-platform-is-unavailable-in-these-countries.md): This article provides a list of all countries where the system is currently inaccessible.
- [Add or Update Your Payment Method](http://help.current-rms.com/en/articles/13390016-add-or-update-your-payment-method.md): You can add, update, or remove the card used to pay for your OnRent Events subscription at any time.
- [Switch Your Subscription Plan](http://help.current-rms.com/en/articles/13390021-switch-your-subscription-plan.md): OnRent Events offers both monthly and annual subscription plans. You can switch plans at any time.
- [View and Download Your Invoices](http://help.current-rms.com/en/articles/13390037-view-and-download-your-invoices.md): You can download copies of your subscription invoices directly from your system.
- [Close Your OnRent Events System](http://help.current-rms.com/en/articles/13390084-close-your-onrent-events-system.md): If you no longer need your OnRent Events system, you can close it from System Setup.

## Planning and Scheduling

- [🎞️ What is the Resource Planner?](http://help.current-rms.com/en/articles/660528-what-is-the-resource-planner.md): See a calendar of all of your bookable resources any opportunities with unallocated services with the Resource Planner.
- [Allocate staff, vehicles, or venues using the Resource Planner](http://help.current-rms.com/en/articles/660529-allocate-staff-vehicles-or-venues-using-the-resource-planner.md): See what all of your staff, vehicles, and venues are booked in for and easily allocate service bookings to them on the planner.

## Communication and Collaboration

- [What are discussions?](http://help.current-rms.com/en/articles/834865-what-are-discussions.md): Send and receive messages via email using OnRent Events.
- [Reply to and work with discussions](http://help.current-rms.com/en/articles/827844-reply-to-and-work-with-discussions.md): Reply to discussions and learn about the tools available when working with discussions.
- [🎞️ Customize and brand email templates used for discussions](http://help.current-rms.com/en/articles/823686-customize-and-brand-email-templates-used-for-discussions.md): Add your branding to emails and pre-define discussion content using discussion templates.
- [Data objects for discussion templates](http://help.current-rms.com/en/articles/824364-data-objects-for-discussion-templates.md)
- [Example data objects for discussion templates](http://help.current-rms.com/en/articles/1206060-example-data-objects-for-discussion-templates.md): Looking for inspiration? Here’s a few common data objects you might like to use in your discussion templates
- [Change the sender address for discussion emails](http://help.current-rms.com/en/articles/4170803-change-the-sender-address-for-discussion-emails.md): Use your own SMTP servers so that discussion emails sent from OnRent Events come from your company's email. Works with G Suite and Office 365.
- [Troubleshoot undelivered discussion emails](http://help.current-rms.com/en/articles/3132448-troubleshoot-undelivered-discussion-emails.md): Common error messages that you might see when we can’t deliver a discussion email.
- [Can I change the discussion sender name in Discussions?](http://help.current-rms.com/en/articles/2459483-can-i-change-the-discussion-sender-name-in-discussions.md): We append “\(OnRent Events” to the end of the discussion sender name so your emails are more likely to be opened.
- [Create a discussion](http://help.current-rms.com/en/articles/827698-create-a-discussion.md): Send messages via OnRent Events using Discussions.

## System Administration

- [System Setup overview](http://help.current-rms.com/en/articles/660459-system-setup-overview.md)

## Integrations and API

- [What integrations are available?](http://help.current-rms.com/en/articles/447330-what-integrations-are-available.md): Learn about our integrations with Xero, QuickBooks Online, Sage, MailChimp, WooCommerce and Adobe Sign.
- [Introduction to Webhooks](http://help.current-rms.com/en/articles/5203941-introduction-to-webhooks.md): An introduction to Webhooks, an advanced functionality of the OnRent Events API.
- [Additional notes on Webhooks](http://help.current-rms.com/en/articles/5220999-additional-notes-on-webhooks.md): Some additional notes about post requests, request retries and suspending webhooks.
- [Activity](http://help.current-rms.com/en/articles/5223304-activity.md): Possible sources and actions for activity webhooks.
- [Discussion](http://help.current-rms.com/en/articles/5223353-discussion.md): Possible sources and actions for discussion webhooks.
- [Document Layout](http://help.current-rms.com/en/articles/5226518-document-layout.md): Possible sources and actions for document layout webhooks.
- [Erase](http://help.current-rms.com/en/articles/5223579-erase.md): Possible sources and actions for erase webhooks.
- [Export](http://help.current-rms.com/en/articles/5223361-export.md): Possible sources and actions for export webhooks.
- [Import](http://help.current-rms.com/en/articles/5223365-import.md): Possible sources and actions for Import webhooks.
- [Invoice](http://help.current-rms.com/en/articles/5223404-invoice.md): Possible sources and actions for invoice webhooks.
- [Item \(Products and Services\)](http://help.current-rms.com/en/articles/5223408-item-products-and-services.md): Possible sources and actions for item webhooks.
- [Member \(Organisations, Contacts, Users, Venues, and Vehicles\)](http://help.current-rms.com/en/articles/5223412-member-organisations-contacts-users-venues-and-vehicles.md): Possible sources and actions for member webhooks.
- [Opportunity](http://help.current-rms.com/en/articles/5223423-opportunity.md): Possible sources and actions for opportunity webhooks.
- [PO \(Purchase Order\)](http://help.current-rms.com/en/articles/5223447-po-purchase-order.md): Possible sources and actions for purchase order webhooks.
- [Project](http://help.current-rms.com/en/articles/5223437-project.md): Possible sources and actions for project webhooks.
- [Quarantine](http://help.current-rms.com/en/articles/5223463-quarantine.md): Possible sources and actions for quarantine webhooks.
- [Rate Definition](http://help.current-rms.com/en/articles/5223548-rate-definition.md): Possible sources and actions for rate definition webhooks.
- [StockLevel](http://help.current-rms.com/en/articles/5223576-stocklevel.md): Possible sources and actions for stock level webhooks.
- [What is the API?](http://help.current-rms.com/en/articles/1062372-what-is-the-api.md): Feel free to create your integrations or easily access data from your system with our friendly open API!
- [What are third-party integrations?](http://help.current-rms.com/en/articles/3212064-what-are-third-party-integrations.md): Third-party integrations extend the functionality, but they’re not developed or maintained by us.
- [System Limitations](http://help.current-rms.com/en/articles/11651083-system-limitations.md): This article lists limitations to the use of our services.
- [Troubleshooting the API](http://help.current-rms.com/en/articles/12943307-troubleshooting-the-api.md): Common errors and how to fix them.

## Troubleshooting and Support

- [Troubleshooting: Unable to Switch Between Stores](http://help.current-rms.com/en/articles/14424236-troubleshooting-unable-to-switch-between-stores.md): If you're having issues switching stores, please follow this.