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API Limitations

This article lists limitations to the use of our open API.

Updated this week

There is a limit to the number of calls you can make at a time while using our open API. These are listed below:

  • Concurrent Limit: 5 API calls in progress at any one time

  • Minute Limit: 60 calls per minute

  • Daily Limit: 86,400 calls per day

  • Character Limit per API call: 16,000 characters (without attachments)

  • Character Limit per API call: 2,000 characters (with attachments)

  • File Size Limit: 2 MB (Same as OnRent Events)

If you are getting a 413-error code, this means that the character limit has been exceeded. To solve this, please consider adjusting the query by breaking it down into smaller queries.


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